Autori: Krnjevic-Miskovic Zorica
| Naslov | Providing customer satisfaction: certain aspects from Serbian case study (Article) |
| Autori | Cockalo Dragan Z Djordjevic Dejan Besic Carisa H Sajfert Zvonko D Krnjevic-Miskovic Zorica |
| Info | TECHNICS TECHNOLOGIES EDUCATION MANAGEMENT-TTEM, (2010), vol. 5 br. 2, str. 403-413 |
| Ispravka | ISI/Web of Science Elečas Rang časopisa Citati: ISI/Web of Science Scopus |
