@ARTICLE{
author={Zivkovic Nedeljka N,Milosevic Isidora M,Glogovac Maja},
year={2026},
title={Integrating QMS model and balanced scorecard in higher education in the era of industry 5.0},
journal={TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE},
volume={37},
number={1-2},
pages={129-146},
document_type={Article},
} 

@ARTICLE{
author={Zivkovic Nedeljka N,Milosevic Isidora M,Glogovac Maja},
year={2025},
title={Balanced Scorecard Perspectives as a Driver for Leadership in HEIs in the Era of Industry 5.0: A SEM-ANN Approach},
journal={STRATEGIC MANAGEMENT},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
}