@ARTICLE{
author={Vukovic Vuk RA,Djurkovic Jovica,Trninic Jelica},
year={2018},
title={A Business Software Testing Process-Based Model Design},
journal={INTERNATIONAL JOURNAL OF SOFTWARE ENGINEERING AND KNOWLEDGE ENGINEERING},
volume={28},
number={5},
pages={701-749},
document_type={Article},
} 

@ARTICLE{
author={Trninic Jelica,Djurkovic Jovica,Vukovic Vuk RA,Rakovic Lazar V},
year={2012},
title={CRM Systems and Strategy Implementation: The Case Study},
journal={TECHNICS TECHNOLOGIES EDUCATION MANAGEMENT-TTEM},
volume={7},
number={3},
pages={991-1000},
document_type={Article},
} 

@ARTICLE{
author={Djurkovic Jovica,Trninic Jelica,Vukovic Vuk RA,Rakovic Lazar V},
year={2011},
title={Implementing knowledge management systems in small and medium-sized organisations in the autonomous province of Vojvodina},
journal={TECHNICS TECHNOLOGIES EDUCATION MANAGEMENT-TTEM},
volume={6},
number={3},
pages={598-605},
document_type={Article},
}