@ARTICLE{
author={Ratkovic Milijanka C,Adzic Slobodan,Tomasevic Dragan D,Kavran Andrijana Kos},
year={2025},
title={The Use of the Delphi Method in the Creation of the Servqual Model for Measuring the Quality of Services in Fitness Clubs},
journal={EKONOMSKI VJESNIK},
volume={38},
number={2},
pages={235-250},
document_type={Article},
}