@ARTICLE{
author={Djukic Suzana,Stankovic Jelena AL},
year={2024},
title={The influence of the Big Five, WOM communication and satisfaction on consumer loyalty in the Republic of Serbia},
journal={E & M EKONOMIE A MANAGEMENT},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
} 

@ARTICLE{
author={Djukic Suzana,Stankovic Jelena AL},
year={2021},
title={Research into unplanned purchases on the Serbian market},
journal={STRATEGIC MANAGEMENT},
volume={26},
number={2},
pages={42-53},
document_type={Article},
} 

