@ARTICLE{
author={Jovanovic Bojan BO,Sarac Dragana,Cacic Natasa M},
year={2025},
title={Delphi and fuzzy TOPSIS approach for redefining the scope of postal universal service obligation},
journal={JOURNAL OF REGULATORY ECONOMICS},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
} 

@ARTICLE{
author={Jovanovic Bojan BO,Sarac Dragana,Cacic Natasa M},
year={2024},
title={Performance benchmarking of European postal incumbents with TOPSIS and BMW-TOPSIS},
journal={UTILITIES POLICY},
volume={91},
number={},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Cacic Natasa M,Blagojevic Mladenka,Sarac Dragana},
year={2024},
title={A new approach to comparison of CEP service providers using ordinal priority method},
journal={COGENT ENGINEERING},
volume={11},
number={1},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Blagojevic Mladenka,Sarac Dragana,Kosovac Amel,Muharemovic Ermin},
year={2023},
title={Possibilities of Queuing System at Postal Operators},
journal={NEW TECHNOLOGIES, DEVELOPMENT AND APPLICATION VI, VOL 1},
volume={687},
number={},
pages={739-745},
document_type={Proceedings Paper},
} 

@ARTICLE{
author={Blagojevic Mladenka,Sarac Dragana,Mostarac Katarina},
year={2023},
title={Selecting the Flexible Last-Mile Delivery Models Using Multicriteria Decision-Making},
journal={PROMET-TRAFFIC & TRANSPORTATION},
volume={35},
number={5},
pages={635-654},
document_type={Article},
} 

@ARTICLE{
author={Cacic Natasa M,Jovanovic Bojan BO,Sarac Dragana,Trubint Nikola,Dudjak Ljubica,Blagojevic Mladenka},
year={2023},
title={Demand Modelling and Forecasting the Future Development of Parcel and Express Services},
journal={ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH},
volume={57},
number={2},
pages={253-268},
document_type={Article},
} 

@ARTICLE{
author={Mostarac Katarina,Mostarac Petar,Kavran Zvonko,Sarac Dragana},
year={2022},
title={Determining Optimal Locations of Postal Access Points Based on Simulated Annealing},
journal={SUSTAINABILITY},
volume={14},
number={14},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Ralevic Predrag V,Dobrodolac Momcilo,Svadlenka Libor,Sarac Dragana,Djuric Dejan},
year={2020},
title={Efficiency and Productivity Analysis of Universal Service Obligation: a Case of 29 Designated Operators in the European Countries},
journal={TECHNOLOGICAL AND ECONOMIC DEVELOPMENT OF ECONOMY},
volume={26},
number={4},
pages={785-807},
document_type={Article},
} 

@ARTICLE{
author={Blagojevic Mladenka,Ralevic Predrag V,Sarac Dragana},
year={2020},
title={An integrated approach to analysing the cost efficiency of postal networks},
journal={UTILITIES POLICY},
volume={62},
number={},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Dupljanin Djordjije D,Mirkovic Milan R,Dumnic Slavisa P,Culibrk Dubravko R,Milisavljevic Stevan M,Sarac Dragana},
year={2019},
title={Urban Crowdsourced Last Mile Delivery: Mode of Transport Effects on Fleet Performance},
journal={INTERNATIONAL JOURNAL OF SIMULATION MODELLING},
volume={18},
number={3},
pages={441-452},
document_type={Article},
} 

@ARTICLE{
author={Unterberger Marija,Vesovic Predrag,Mostarac Katarina,Sarac Dragana,Ozegovic Spasenija},
year={2018},
title={Three-Dimensional Corporate Social Responsibility Model of a Postal Service Provider},
journal={PROMET-TRAFFIC & TRANSPORTATION},
volume={30},
number={3},
pages={349-359},
document_type={Review},
} 

@ARTICLE{
author={Sarac Dragana,Unterberger Marija,Jovanovic Bojan BO,Kujacic Momcilo,Trubint Nikola,Ozegovic Spasenija},
year={2017},
title={Postal network access and service quality: Expectation and experience in Serbia},
journal={UTILITIES POLICY},
volume={48},
number={},
pages={69-75},
document_type={Article},
} 

@ARTICLE{
author={Sarac Dragana,Kopic Milos Dj,Mostarac Katarina,Kujacic Momcilo,Jovanovic Bojan BO},
year={2016},
title={Application of Set Covering Location Problem for Organizing the Public Postal Network},
journal={PROMET-TRAFFIC & TRANSPORTATION},
volume={28},
number={4},
pages={403-413},
document_type={Article},
} 

@ARTICLE{
author={Jovanovic Bojan BO,Grbic Tatjana P,Bojovic Nebojsa J,Kujacic Momcilo,Sarac Dragana},
year={2015},
title={Application of ANFIS for the Estimation of Queuing in a Postal Network Unit: A Case Study},
journal={ACTA POLYTECHNICA HUNGARICA},
volume={12},
number={7},
pages={25-40},
document_type={Article},
} 

@ARTICLE{
author={Kujacic Momcilo,Blagojevic Mladenka,Sarac Dragana,Vesovic Vujadin},
year={2015},
title={The Modified Activity-Based Costing Method in Universal Postal Service Area: Case Study of the Montenegro Post},
journal={INZINERINE EKONOMIKA-ENGINEERING ECONOMICS},
volume={26},
number={2},
pages={142-151},
document_type={Article},
} 

@ARTICLE{
author={Jovanovic Bojan BO,Mostarac Katarina,Sarac Dragana,Rakic Estera},
year={2015},
title={Express Services Market Analysis Based on the Lotka-Volterra Model - Case Study Serbia},
journal={PROMET-TRAFFIC & TRANSPORTATION},
volume={27},
number={2},
pages={173-180},
document_type={Article},
} 

@ARTICLE{
author={Blagojevic Mladenka,Selmic Milica,Macura Dragana,Sarac Dragana},
year={2013},
title={Determining the number of postal units in the network - Fuzzy approach, Serbia case study},
journal={EXPERT SYSTEMS WITH APPLICATIONS},
volume={40},
number={10},
pages={4090-4095},
document_type={Article},
} 

@ARTICLE{
author={Blagojevic Mladenka,Kujacic Momcilo,Sarac Dragana},
year={2013},
title={Activity-Based Management of Costs and Revenue of Universal Postal Service Operator},
journal={METALURGIA INTERNATIONAL},
volume={18},
number={},
pages={89-94},
document_type={Article},
} 

@ARTICLE{
author={Jovanovic Bojan BO,Kujacic Momcilo,Sarac Dragana,Atanaskovic Predrag R},
year={2013},
title={Fuzzy Logic Approach to Predicting Waiting Time},
journal={METALURGIA INTERNATIONAL},
volume={18},
number={},
pages={61-71},
document_type={Article},
} 

@ARTICLE{
author={Kujacic Momcilo,Sarac Dragana,Markovic Dejan,Jovanovic Bojan BO},
year={2011},
title={Providing universal postal service in developing countries},
journal={AFRICAN JOURNAL OF BUSINESS MANAGEMENT},
volume={5},
number={4},
pages={1158-1165},
document_type={Article},
} 

