@ARTICLE{
author={Marinkovic Sanja P,Levi-Jaksic Maja I,Manic Bojana},
year={2011},
title={Service innovations based on ICT implementation - roles of NSD participants},
journal={TECHNICS TECHNOLOGIES EDUCATION MANAGEMENT-TTEM},
volume={6},
number={2},
pages={438-446},
document_type={Article},
}