@ARTICLE{
author={Lukic-Nikolic Jelena MI,Dudic Branislav,Labus Pero,Mittelman Alexandra},
year={2026},
title={Technological Aspects of Online Banking in Serbia: User Experiences Across Devices, Usage Trends and Strategic Implications for Managers and IT Professionals},
journal={IPSI BGD TRANSACTIONS ON INTERNET RESEARCH},
volume={22},
number={2},
pages={52-65},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Dudic Branislav,Labus Pero,Mittelman Alexandra},
year={2026},
title={Technological Aspects of Online Banking in Serbia: User Experiences Across Devices, Usage Trends and Strategic Implications for Managers and IT Professionals},
journal={IPSI BGD TRANSACTIONS ON INTERNET RESEARCH},
volume={22},
number={2},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Dudic Branislav,Lazarevic Snezana,Benova Eleonora,Caric Biljana},
year={2026},
title={The Future of Digital Transformation in Business Processes: Analyzing Online Banking Usage and Client Satisfaction in Serbia},
journal={IPSI BGD TRANSACTIONS ON INTERNET RESEARCH},
volume={22},
number={1},
pages={43-52},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Dudic Branislav,Lazarevic Snezana,Benova Eleonora},
year={2026},
title={The Future of Digital Transformation in Business Processes: Analyzing Online Banking Usage and Client Satisfaction in Serbia},
journal={IPSI BGD TRANSACTIONS ON INTERNET RESEARCH},
volume={22},
number={1},
pages={44-53},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Sredojevic Sladjana A},
year={2025},
title={The Future of Work in Banking 5.0: Examining the Impact of Automation and Artificial Intelligence on Employees in Serbian Banks},
journal={CASOPIS ZA EKONOMIJU I TRZISNE KOMUNIKACIJE},
volume={15},
number={1},
pages={127-143},
document_type={Article},
} 

@ARTICLE{
author={Labus Pero,Lukic-Nikolic Jelena MI},
year={2025},
title={The Mediating Role of Employee Engagement in the Relationship Between Organisational Climate and Turnover Intentions: A Study among Hospitality Employees},
journal={JOURNAL OF EAST EUROPEAN MANAGEMENT STUDIES},
volume={30},
number={4},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Labus Pero,Lukic-Nikolic Jelena MI},
year={2025},
title={Understanding burnout in the HoReCa sector: The role of personal and work-related factors},
journal={MENADZMENT U HOTELIJERSTVU I TURIZMU},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Labus Pero},
year={2024},
title={The mediating role of the glass-ceiling phenomenon in the relationship between career opportunities and employee engagement within the hospitality},
journal={MENADZMENT U HOTELIJERSTVU I TURIZMU},
volume={12},
number={2},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Dejanovic Aleksandar M,Lukic-Nikolic Jelena MI,Ljubojevic Ljubomir},
year={2024},
title={Assessing and Managing Territorial Capital for Rural Tourism Development: Findings from Field Research in Azanja (Republic of Serbia)},
journal={EKONOMIKA POLJOPRIVREDA-ECONOMICS OF AGRICULTURE},
volume={71},
number={4},
pages={1401-1420},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Labus Pero},
year={2024},
title={The Relationship Between Workplace Robots, Employee Exhaustion, and Turnover Intentions in the Age of Industry 5.0: Research From Four Southeastern European Countries},
journal={SOUTH EAST EUROPEAN JOURNAL OF ECONOMICS AND BUSINESS},
volume={19},
number={2},
pages={103-118},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI},
year={2024},
title={Perceived Effects of Robotic Process Automation on Work Tasks and Processes: A Study of an IT Company in the Republic of Serbia},
journal={JOURNAL OF SCIENTIFIC & INDUSTRIAL RESEARCH},
volume={83},
number={11},
pages={1236-1245},
document_type={Article},
} 

@ARTICLE{
author={Dejanovic Aleksandar M,Lukic-Nikolic Jelena MI,Miljus Gabriela},
year={2024},
title={Analysis of the Degree of Quality Culture Development},
journal={INTERNATIONAL JOURNAL FOR QUALITY RESEARCH},
volume={18},
number={4},
pages={1055-1070},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI},
year={2024},
title={The Impact of Digital Technologies and Tools on Business Communication in Contemporary Business Environment},
journal={CASOPIS ZA EKONOMIJU I TRZISNE KOMUNIKACIJE},
volume={14},
number={1},
pages={234-245},
document_type={Article},
} 

@ARTICLE{
author={Labus Pero,Lukic-Nikolic Jelena MI},
year={2024},
title={Women'S Preferences to Digitalization of Restaurants' Services: a Focal Point of Educational and Functional Benefits of Electronic Wine List},
journal={CASOPIS ZA EKONOMIJU I TRZISNE KOMUNIKACIJE},
volume={14},
number={1},
pages={21-33},
document_type={Article},
} 

@ARTICLE{
author={Jaganjac Jamila,Lukic-Nikolic Jelena MI,Lazarevic Snezana},
year={2024},
title={The importance of green human resource management practices for sustainable organizational development: Evidence from Serbia and Bosnia and Herzegovina},
journal={JOURNAL OF EAST EUROPEAN MANAGEMENT STUDIES},
volume={29},
number={1},
pages={157-180},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Labus Pero},
year={2024},
title={Robotic Systems in Food and Beverage Preparation Facilities: Key Implications for Leaders and Human Resources},
journal={EKONOMIKA POLJOPRIVREDA-ECONOMICS OF AGRICULTURE},
volume={71},
number={1},
pages={59-73},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Mirkovic Vladimir},
year={2023},
title={Occupational Burnout among Employees in Serbian Banking Sector: Evidence during Covid-19 Pandemic},
journal={INZINERINE EKONOMIKA-ENGINEERING ECONOMICS},
volume={34},
number={5},
pages={500-513},
document_type={Article},
} 

@ARTICLE{
author={Labus Pero,Lukic-Nikolic Jelena MI},
year={2023},
title={The Perceptions of Wine Consumers Regarding the Use of Digital Wine Lists in Digitally Oriented Restaurants},
journal={EKONOMIKA POLJOPRIVREDA-ECONOMICS OF AGRICULTURE},
volume={70},
number={3},
pages={841-853},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Brkljac Milan,Jovanovic Jovan},
year={2022},
title={Doing Digital Business with Robots: Necessary Knowledge and Skills of Employees in Digital Age},
journal={INTERNATIONAL REVIEW},
volume={},
number={3-4},
pages={13-17},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Lazarevic Snezana,Jaganjac Jamila},
year={2022},
title={Leadership role of the Human Resources department in crisis situations: the case of COVID-19 pandemic},
journal={STRATEGIC MANAGEMENT},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
}