@ARTICLE{
author={Lukic-Nikolic Jelena MI,Dudic Branislav,Lazarevic Snezana,Benova Eleonora,Caric Biljana},
year={2026},
title={The Future of Digital Transformation in Business Processes: Analyzing Online Banking Usage and Client Satisfaction in Serbia},
journal={IPSI BGD TRANSACTIONS ON INTERNET RESEARCH},
volume={22},
number={1},
pages={43-52},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Dudic Branislav,Lazarevic Snezana,Benova Eleonora},
year={2026},
title={The Future of Digital Transformation in Business Processes: Analyzing Online Banking Usage and Client Satisfaction in Serbia},
journal={IPSI BGD TRANSACTIONS ON INTERNET RESEARCH},
volume={22},
number={1},
pages={44-53},
document_type={Article},
} 

@ARTICLE{
author={Jaganjac Jamila,Lukic-Nikolic Jelena MI,Lazarevic Snezana},
year={2024},
title={The importance of green human resource management practices for sustainable organizational development: Evidence from Serbia and Bosnia and Herzegovina},
journal={JOURNAL OF EAST EUROPEAN MANAGEMENT STUDIES},
volume={29},
number={1},
pages={157-180},
document_type={Article},
} 

@ARTICLE{
author={Lukic-Nikolic Jelena MI,Lazarevic Snezana,Jaganjac Jamila},
year={2022},
title={Leadership role of the Human Resources department in crisis situations: the case of COVID-19 pandemic},
journal={STRATEGIC MANAGEMENT},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
}