@ARTICLE{
author={Bovnegra Liubov,Kutsyn Snizhana,Stanojevic Marina,Novakovic-Cecevic Bojana},
year={2027},
title={The Methods of User Journey Map Development and Deployment with Cost-Benefit Evaluation},
journal={NEW TECHNOLOGIES, DEVELOPMENT AND APPLICATION IX, VOL 3},
volume={2043},
number={},
pages={809-820},
document_type={Proceedings Paper},
}