@ARTICLE{
author={Kolaric Borislav,Petrovic Robert,Radojcic Slobodan},
year={2011},
title={Impact of intranet design on efficient functioning of e-business: case study "Post" of Serbia},
journal={TECHNICS TECHNOLOGIES EDUCATION MANAGEMENT-TTEM},
volume={6},
number={4},
pages={1246-1259},
document_type={Article},
} 

@ARTICLE{
author={Kolaric Borislav,Grubic-Nesic Leposava,Radojcic Slobodan},
year={2011},
title={The challenges of the customer services for modern market requests: A case study of "Telecom Serbia"},
journal={AFRICAN JOURNAL OF BUSINESS MANAGEMENT},
volume={5},
number={1},
pages={156-167},
document_type={Article},
}