@ARTICLE{
author={Grujicic Dragana,Ivanovic Ivan,Jovic Jadranka J,Djoric Vladimir D},
year={2014},
title={Customer Perception of Service Quality in Public Transport},
journal={TRANSPORT},
volume={29},
number={3},
pages={285-295},
document_type={Article},
} 

@ARTICLE{
author={Ivanovic Ivan,Grujicic Dragana,Macura Dragana,Jovic Jadranka J,Bojovic Nebojsa J},
year={2013},
title={One approach for road transport project selection},
journal={TRANSPORT POLICY},
volume={25},
number={},
pages={22-29},
document_type={Article},
}