Tosic Biljana,Mijatovic Ivana S,Radojicic Milan,Glogovac Maja,Krivokapic Jovan (2026) Impact of companies' knowledge management on the environmental management system certification, KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE, vol. , br. , str. - (Article; Early Access) Zivkovic Nedeljka N,Milosevic Isidora M,Glogovac Maja (2026) Integrating QMS model and balanced scorecard in higher education in the era of industry 5.0, TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, vol. 37, br. 1-2, str. 129-146 (Article) Zivkovic Nedeljka N,Milosevic Isidora M,Glogovac Maja (2025) Balanced Scorecard Perspectives as a Driver for Leadership in HEIs in the Era of Industry 5.0: A SEM-ANN Approach, STRATEGIC MANAGEMENT, vol. , br. , str. - (Article; Early Access) Ruso Jelena V,Milosevic Isidora M,Stojanovic Andjelka B,Glogovac Maja,Rakic Ana S,Arsic Sanela S (2024) Regional variations in digital transformation: the impact of industry 5.0 on business quality performance, TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, vol. , br. , str. - (Article; Early Access) Arsic Sanela S,Ruso Jelena V,Milosevic Isidora M,Rakic Ana S,Glogovac Maja,Filipovic Jovan V (2023) The Quality Indicators of E-learning: Business vs. Education, CROATIAN JOURNAL OF EDUCATION-HRVATSKI CASOPIS ZA ODGOJ I OBRAZOVANJE, vol. 25, br. 4, str. 1103-1137 (Article) Glogovac Maja,Ruso Jelena V,Arsic Sanela S,Rakic Ana S,Milosevic Isidora M (2023) Leadership for Quality 4.0 Improvement, Learning, and Innovation, ENGINEERING MANAGEMENT JOURNAL, vol. 35, br. 3, str. 313-329 (Article) Obradovic Marina,Bogicevic Dusan,Glogovac Maja,Maricic Milica M (2022) Conceptual Model for Exploring the Factors Which Impact Reaching the Voice of Customers, DRUSTVENA ISTRAZIVANJA, vol. 31, br. 4, str. 597-617 (Article) Obradovic Marina,Bogicevic Dusan,Glogovac Maja,Maricic Milica M (2022) Conceptual Model for Exploring the Factors Which Impact Reaching the Voice of Customers, DRUSTVENA ISTRAZIVANJA, vol. 31, br. 4, str. 597-617 (Article) Milosevic Isidora M,Arsic Sanela S,Glogovac Maja,Rakic Ana S,Ruso Jelena V (2022) Industry 4.0: Limitation Or Benefit for Success?, SERBIAN JOURNAL OF MANAGEMENT, vol. 17, br. 1, str. 85-98 (Article) Milosevic Isidora M,Ruso Jelena V,Glogovac Maja,Arsic Sanela S,Rakic Ana S (2022) An integrated SEM-ANN approach for predicting QMS achievements in Industry 4.0, TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, vol. 33, br. 15-16, str. 1896-1912 (Article) Ruso Jelena V,Glogovac Maja,Filipovic Jovan V,Jeremic Veljko M (2022) Employee Fluctuation in Quality Management Profession: Exploiting Social Professional Network Data, ENGINEERING MANAGEMENT JOURNAL, vol. 34, br. 4, str. 511-525 (Article) Glogovac Maja,Ruso Jelena V,Maricic Milica M (2022) ISO 9004 maturity model for quality in industry 4.0, TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, vol. 33, br. 5-6, str. 529-547 (Article) Glogovac Maja,Filipovic Jovan V,Zivkovic Nedeljko,Jeremic Veljko M (2019) A Model for Prioritization of Improvement Opportunities Based on Quality Costs in the Process Interdependency Context, INZINERINE EKONOMIKA-ENGINEERING ECONOMICS, vol. 30, br. 3, str. 278-293 (Article) Glogovac Maja,Filipovic Jovan V (2018) Quality costs in practice and an analysis of the factors affecting quality cost management, TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, vol. 29, br. 13-14, str. 1521-1544 (Article)