@ARTICLE{
author={Peric Goran T,Dramicanin Sandra,Gasic Marko,Djurovic Mihajlo,Novakovic-Bozic Natasa},
year={2026},
title={The Impact of Intangible Components of Service Quality on Guest Satisfaction},
journal={STRATEGIC MANAGEMENT},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
} 

@ARTICLE{
author={Peric Goran T,Slavkovic Marko,Gasic Marko,Djurovic Boban,Dramicanin Sandra},
year={2023},
title={Unboxing the Complex between Job Satisfaction and Intangible Service Quality: A Perspective of Sustainability in the Hotel Industry},
journal={SUSTAINABILITY},
volume={15},
number={18},
pages={-},
document_type={Article},
} 

@ARTICLE{
author={Peric Goran T,Dramicanin Sandra,Gasic Marko},
year={2020},
title={Impact of Service Quality on Satisfaction and Loyalty of Tourists in Rural Tourism of Sumadija and Western Serbia},
journal={EKONOMIKA POLJOPRIVREDA-ECONOMICS OF AGRICULTURE},
volume={67},
number={4},
pages={1071-1086},
document_type={Article},
}