@ARTICLE{
author={Damnjanovic Vesna,Filipovic Vinka S,Cicvaric-Kostic Slavica,Novcic Branka,Janicic Radmila},
year={2011},
title={Managers' orientation of health care organization - comparison study of Serbia, Macedonia and Slovenia},
journal={HEALTHMED},
volume={5},
number={6},
pages={2206-2213},
document_type={Article},
} 

@ARTICLE{
author={Janicic Radmila,Lecic-Cvetkovic Danica M,Filipovic Vinka S,Vukasinovic Zoran S,Jovanovic Vesna},
year={2011},
title={Patients' satisfaction as key point in healthcare services},
journal={HEALTHMED},
volume={5},
number={6},
pages={1701-1709},
document_type={Article},
} 

@ARTICLE{
author={Filipovic Vinka S,Cicvaric Slavica,Stavljanin Velimir B,Damnjanovic Vesna,Radojicic Zoran A,Zarkic-Joksimovic Nevenka A,Gogic Aleksandra S},
year={2010},
title={Influence of healthcare institution managers' proactive approach to communication activities on patient satisfaction},
journal={VOJNOSANITETSKI PREGLED},
volume={67},
number={4},
pages={267-271},
document_type={Article},
}