@ARTICLE{
author={Denda Aleksandra},
year={2015},
title={Methodology for Inventory Systems Design in Mobile Telecom Business},
journal={2015 12TH INTERNATIONAL CONFERENCE ON TELECOMMUNICATIONS IN MODERN SATELLITE, CABLE AND BROADCASTING SERVICES (TELSIKS)},
volume={},
number={},
pages={231-234},
document_type={Proceedings Paper},
} 

@ARTICLE{
author={Denda Aleksandra,Drajic Dejan D},
year={2013},
title={Aligned Software and Process Models with Both the eTOM Framework and the ITIL Processes},
journal={2013 11TH INTERNATIONAL CONFERENCE ON TELECOMMUNICATIONS IN MODERN SATELLITE, CABLE AND BROADCASTING SERVICES (TELSIKS), VOLS 1 AND 2},
volume={},
number={},
pages={647-650},
document_type={Proceedings Paper},
} 

@ARTICLE{
author={Denda Aleksandra,Drajic Dejan D},
year={2013},
title={Aligned Software and Process Models with Both the eTOM Framework and the ITIL Processes},
journal={2013 11TH INTERNATIONAL CONFERENCE ON TELECOMMUNICATION IN MODERN SATELLITE, CABLE AND BROADCASTING SERVICES (TELSIKS) VOLS 1 AND 2},
volume={},
number={},
pages={647-650},
document_type={Proceedings Paper},
}