@ARTICLE{
author={Velimirovic Dragana,Duboka Cedomir,Damnjanovic Predrag},
year={2016},
title={Automotive Maintenance Quality of Service Influencing Factors},
journal={TEHNICKI VJESNIK-TECHNICAL GAZETTE},
volume={23},
number={5},
pages={1431-1438},
document_type={Article},
}