@ARTICLE{
author={Dai Tao,Lu Yidan,Zivlak Nikola,Ciric-Lalic Danijela,Lalic Bojan P},
year={2024},
title={How Does Queueing Information in Pre-Sales Call Centers Affect Customer Repurchase Behavior},
journal={ASIA-PACIFIC JOURNAL OF OPERATIONAL RESEARCH},
volume={},
number={},
pages={-},
document_type={Article; Early Access},
}