@ARTICLE{
author={Milovanovic Vesna S,Paunovic Mihailo B,Casadesus Marti},
year={2023},
title={Measuring the Impact of ISO 9001 on Employee and Customer Related Company Performance},
journal={QUALITY INNOVATION PROSPERITY-KVALITA INOVACIA PROSPERITA},
volume={27},
number={1},
pages={79-102},
document_type={Article},
}